At ABZ Energy ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website abzenergy.com.
By using our website, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect the following types of personal data when you visit our website, register, or interact with us:
- Personal Identification Information: Name, email address, phone number, job title, and other similar contact data.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services. This may include pages you visit, the time spent on them, and the links you click.
- Marketing Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Information
- Direct Interactions: You may provide us with your personal information when you register for an account, subscribe to our newsletter, make an enquiry, or contact us directly.
- Automated Technologies: As you interact with our website, we may automatically collect technical data through cookies and other tracking technologies. This helps us to improve the functionality and performance of the website.
- Third-Party Sources: We may receive personal data about you from third parties, such as analytics providers, advertising networks, and other third-party service providers.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and improve our services: Including processing orders, providing customer support, and enhancing the functionality of our website.
- To communicate with you: Responding to your inquiries, sending important updates, and offering personalized customer service.
- To send marketing communications: If you have opted to receive marketing information, we may send you promotional emails or newsletters.
- For website analysis and improvement: Using your data to analyze and improve the user experience on our website.
- Compliance with legal obligations: To comply with applicable laws, regulations, and legal requests, and to protect the rights and safety of our users and employees.
4. Legal Basis for Processing Your Information
Under data protection law, we rely on several legal grounds for processing your personal information:
- Consent: Where you have given us consent to process your data, such as subscribing to our newsletter.
- Contractual necessity: Processing required to fulfill a contract with you, such as when you make a purchase or request a service.
- Legitimate interests: Where we have a legitimate interest in processing your data, for example, to improve our services or conduct business operations.
- Compliance with legal obligations: Where necessary to comply with the law or respond to legal claims.
5. How We Share Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who help us operate our website and provide services to you, such as payment processors, IT service providers, and marketing companies.
- Legal Requirements: We may disclose your personal data if required by law, or if we believe such action is necessary to comply with a legal obligation or protect our rights.
- Business Transfers: If ABZ Energy is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new owners or partners.
6. Data Retention
We retain your personal data for as long as is necessary for the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer required, we will securely delete or anonymize it.
7. Your Rights
As a data subject, you have the following rights under data protection law:
- Right of access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You can request that we correct any inaccuracies in your personal data.
- Right to erasure: You can request that we delete your personal data in certain circumstances.
- Right to restrict processing: You can request that we limit the processing of your personal data under certain conditions.
- Right to object to processing: You can object to the processing of your personal data in certain situations, including for direct marketing purposes.
- Right to data portability: You can request a copy of your personal data in a machine-readable format to transfer to another organization.
If you wish to exercise any of these rights, please contact us using the details below.
8. Security of Your Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about your interactions with our website. This helps us improve user experience and personalize content. You can manage your cookie preferences by adjusting the settings in your web browser. For more information, please refer to our Cookie Policy.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal data.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the "Effective Date" updated accordingly. We encourage you to review this Privacy Policy periodically for any updates or changes.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us.